FAQ

What is paraffin and where does it come from?

• Paraffin wax is a natural product derived from decayed plant material. As protection from weather, some plants produce a coating of wax on their leaves and stems. After millions of years of being buried deep in the earth, the decayed plant turned into crude oil with the wax substance suspended in it. During the refinery process this wax is removed from the oil and processed into a clear, non-toxic, and clean-burning liquid. The paraffin in our candles contain less than half a percent of oil.

• Do you have lead in your wicks?

• There is no lead or any other metal in our wicks. The wicks in our candles are made of 100% cotton and are designed to curve as they burn so that the wick does not get longer and the flame bigger as the candle burns down. There is no need to ever trim the wick after the initial lightning.

• How does a candle burn?

• A candle needs oxygen, fuel (wax) and a wick. All three components have to be in perfect harmony to produce a well burning flame. If there is too much oxygen, the candle will smoke and drip. If there is too little oxygen, the flame will flicker and smoke. If the melting point of the wax is too high or too low and an inappropriately sized wick with poor absorbency is being used, the candle will either burn with a very small flame, with a very large flame, or in the worst scenario, the wick will burn up and the flame will extinguish or the wick will drown in a puddle of wax.

• Why does my candle smoke and flicker when burning in a closed container?_

• Burning candles require oxygen, otherwise the flame will suffocate, resulting in smoking and flickering. To solve this problem find a candle with a very small flame (i.e. - T-lights), or raise the candle up so that the flame gets more oxygen. Any glassware used with candles should be large enough to allow sufficient oxygen flow. The ideal container would have venting in the bottom.

• Why does the wick curve?

• The wick curves because it made from 100% densely braided cotton. It is very important that the burning wick curves and ends at the edge of the flame where the temperature is the highest because it is at the edge where the gradual burning of the wick takes place (incineration). If a wick does not curve, the wick will not burn down resulting in the wick getting too long and the flame getting too large.

SAFETY:

it’s very important that you burn candles responsibly to ensure their safe use.

• Remove all packaging before lighting.
• Place on a protected, heat-resistant, dry surface, away from anything that can catch fire, and out of reach of children and pets. Use holders designed for the particular candle style.
• Keep wick(s) trimmed to 1/8” at all times.
• If smoking occurs, blow candle out. Trim wick(s), remove trimmings, and relight.
• Keep the wax pool free of wick trimmings, matches, or any combustible material. Keep the wick centered.
• Avoid burning candles in drafts.
• Never leave burning candles unattended. Keep them within sight at all times.
• Keep all matches and lighters out of the reach of children.
• Teach everyone in the family the rules of safe candle use.